Shipping policy

At nancy-lem, we’re dedicated to delivering your order quickly, discreetly, and safely — no matter where you are in the world.

United States Shipping

We currently offer two shipping options within the U.S.:

• Economy Shipping — FREE

  • Delivery within 7–14 business days

  • Orders are shipped via trusted carriers with tracking available once dispatched

• Standard Shipping — $25.00

  • Delivery within 5–8 business days

  • Priority handling and faster delivery for customers who prefer a quicker experience

International Shipping

We proudly ship worldwide.

• Economy International Shipping — FREE

  • Delivery within 6–18 business days, depending on destination

  • All international orders are securely packaged and shipped discreetly to ensure your privacy

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Once your order has been shipped, you’ll receive a confirmation email with tracking information so you can follow your delivery every step of the way.

Discreet Packaging

Your privacy is our priority. Every nancy-lem order is packaged in plain, unbranded boxes with no indication of the contents inside.